

/ Concierge Desk
Direct Atelier Inquiries
Correspondence
Responses are handled directly by our studio team within twenty-four hours. Please specify if your inquiry concerns trade pricing or bespoke dimensions.
Protocols
Fulfillment Guidelines
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Dispatch Packing
Transit Insurance
Return Terms
Every stoneware vessel and natural textile is individually crated in custom reinforced timber boxes to ensure absolute structural safety during transit.
All international shipments are fully covered by comprehensive art-freight insurance, guaranteeing immediate replacement or compensation for any damage.
We offer a thirty-day inspection window on all unused domestic objects. Returned items must be received in their original studio packaging.
